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Apple is now clearly focused on pushing up Services revenue, and a recent story highlighted that much of that growth has come from increased sales of things like AppleCare as opposed to App Store sales or movie downloads. This may have been the right idea, but it targeted the wrong product category. Several years ago, we called Apple a dongle company that happened to make smartphones. Failure to perform this step will result in an inoperative system and an incomplete repair,” the Apple support document reads - or appears to have read, since MacRumors originally reported this quote but since pulled it from the story. “For Macs with the Apple T2 chip, the repair process is not complete for certain parts replacements until the AST 2 System Configuration suite has been run. And the system won’t function again unless an Authorized Service Provider runs the Apple Service Toolkit 2 on it. The report said iMac Pros are impacted if the motherboard or any flash storage are touched.
The software activates for any repair that involves the MBP’s display assembly, logic board, keyboard, touchpad, or Touch ID board. If Apple’s proprietary system configuration software isn’t run after the laptop is repaired, the system will lock itself and scream that an unauthorized repair has been performed.
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As Vice details, documents distributed through the Apple Authorized Service Provider program show that Apple has introduced software lockouts into the MacBook Pro repair system. Given these events, you’d be forgiven for thinking Apple is the last place you should send a laptop for repair, which is probably part of why Apple has taken steps to ensure you won’t be going anywhere else. And by “quality control test,” we mean Cinebench R15, a free benchmark that takes between 2-5 minutes to run depending on which tests you select.
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How to back up your Mac with Time Machine here. MacDailyNews Take: Make sure you’re backing up with Time Machine regularly.
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Much more in the full article – recommended – here. “If your Mac has a T2 chip, turning FileVault on is instantly effective, as all the data stored on its boot disk is already encrypted it’s still worth turning it on, though, as that requires your password before the encrypted files can be accessed.” If the boot disk is already protected using FileVault, you shouldn’t need to do anything more,” Oakley writes. “If you store data on your Mac’s internal storage which needs to be protected, you should also think carefully how best to ensure that it remains safe while your Mac is in the care of others. A clone copy made using Carbon Copy Cloner or SuperDuper gives you added flexibility, and a second copy of everything on your Mac.”
“Even if the repair shouldn’t result in logic board replacement, that may prove necessary, and in many cases that will bring with it a replacement SSD… Time Machine backups are invaluable, but sometimes don’t work perfectly. “If your Mac is going in for service or repair, be prepared for it to return with its internal storage wiped or replaced with new,” Oakley writes. “This article explains what you should do – when possible – before your Mac goes for service or repair, so that when it returns you can get up and running as quickly as possible.” “We all hope that it will never happen, but even Macs sometimes break,” Howard Oakley writes for Eclectic Light Company.
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